Support
Real people who run the platform, not a script.
Email us
Write to contact@luluintegrations.com and we will come back to you, usually the same working day.
Already a customer?
Sign in and open Help & Support from the menu in the top right. Raising it there means we can see your account while we help.
Getting set up
Most businesses are taking calls within an hour. If you get stuck connecting a number or a SIP trunk, send us the details and we will do it with you.
Common questions
How do I connect my existing number?
Sign in, open Outside Numbers, and add the number or SIP trunk details your provider gave you. Then choose who answers it — a person, a team, a call menu or your AI telecaller.
The AI telecaller is not answering
Check your calling balance first — AI calls are paused when it reaches zero. The balance is on your dashboard and on the AI Telecaller page.
How do I add someone to my team?
Open Users and create an extension for them. You can put them straight into a calling team from the same form.
Where are my recordings and transcripts?
Under Call History. AI calls also carry a full written transcript of both sides of the conversation.